FAQs
Find quick answers and solutions to the most common in2 questions.
- CREATE YOUR CLASS WITH A FEW SIMPLE STEPS 🚶:
- Package freezing🥶
- Delete class schedule
- Email my clients 📧
- Extending a schedule ➕
- How to issue a credit note for a service/refund a POS item?
- How to reset password for my staff members ? ⌨️
- Why can't I see my instructors while creating a class? 🔍
- Packages Creation 📦
- How to add staff members and assign roles ? 👥
- Why can't I see my instructor when creating a class or scheduling an appointment?
- How to View Your Support Tickets?
- 🚫 HIDE CANCELED CLASSES FROM THE APP
- HOW TO SHARE A PACKAGE BETWEEN CLIENTS?
- HOW TO EDIT STOCK?
- HOW TO CLEAR CACHE?
- HOW TO SHARE PAYMENT LINKS?
- HOW TO REMOVE A CATEGORY SHOWING ON THE APP?
- HOW TO ADD LEVELS
- HOW CAN I EMAIL ALL MY CLIENTS?
- HOW DO I GET HELP FROM IN2?
- WHAT ARE INCOMPLETE MEMBERSHIPS?
- CAN PARENTS MANAGE THEIR CHILDREN’S ACCOUNTS?
- HOW DO REVIEWS AND RATINGS WORK?
- WHERE CAN I SEE WHICH CLIENTS ARE INACTIVE?
- HOW DO I MANAGE STAFF ACCESS AND ROLES?
- HOW DO I CREATE OR MANAGE PACKAGES?
- WHAT HAPPENS WHEN A CLASS IS CANCELED?
- HOW CAN CLIENTS BOOK A CLASS OR PT SESSION?
- WHAT DOES PRESELECTED PACKAGE MEAN?
- WHAT IS THE DIFFERENCE BETWEEN STOCK MOVEMENT AND STOCK HISTORY?
- HOW DO I TRACK MY SALES AND RETURNS?
- WHAT DOES “SESSIONS OWED” MEAN?
- HOW CAN I ENABLE OR DISABLE THE NUMBER OF ATTENDEES SHOWING ON THE APP?
- WHAT ARE THE RECOMMENDED DIMENSIONS FOR EACH IMAGE TYPE?
- HOW TO CHANGE YOUR BUSINESS LOGO
- NOT ASSIGNED TO ANY BRANCH ERROR
- HOW TO CHANGE THE LOCATION OF YOUR BUSINESS IN THE APP
- WHERE CAN END USERS FIND ALL BUSINESSES ON THE IN2 APP?
- HOW TO EXTEND A SCHEDULE
- HOW TO DELETE A PAYMENT FROM A CLIENT’S ACCOUNT?
- WHERE CAN I FIND ALL OF THE CLIENTS THAT DID A FREE TRIAL?
- Package Deletion 🚨
- Package allocation 🖇️
- Intro packages 🔐
- Disable a class schedule ? ❎
- Class creation 🤾♂️
- Reconcile a session owed ♻️
- HOW DO I SEND PAYMENT LINKS FOR OUTSTANDING BALANCES?