How to issue a credit note for a service/refund a POS item? 

💵 First, let’s issue a credit note:​

1. Go to “Clients” from the main side menu

2. Select the relevant client

3. In the client’s profile, click on the “Balance” amount

4. Select “View Summary” from the dropdown menu

5. In “Service Invoices”, click on “Credit Note” in blue

6. Choose the payment method you want

7. Press “Confirm”.​​Now, to refund a POS item, you have to follow the previous first

4 steps, then:

1. In “Product Invoices”, click on “Return” in blue

2. Choose the payment method you want Press “Confirm”.

​And that’s it! 😉