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VIEW YOUR SUPPORT TICKETS

Meta Description: "Learn How To Quickly Access And Track Your IN2 Support Tickets, View Their Status, And Stay Updated On Every Support Request From Your Dashboard

How to View Your Support Tickets

Need to check on a support request? Here’s how to view all your tickets in just a few steps:


Step-by-Step:

  1. Log in to the Portal

  2. Click on “Need Help”

  3. A blue chat icon will pop up in the bottom-right corner 🔵

  4. Click the chat icon, then hit the plus (+) icon

  5. A message will appear saying:
    “To view your tickets please visit https://customer.joinin2.com/tickets”

  6. Click on the link

  7. You’ll be redirected to your Support Tickets Dashboard


🗂️ What You’ll See:

  • Ticket ID

  • Subject

  • Created Date

  • Last Activity

  • Status – (Opened, Waiting for Reply, Closed, Done )


This makes it easy to stay on top of every conversation with the support team