UNDERSTAND YOUR FIELD BOOKING

 

 Adding a New Field

1. Go to Manage Fields > click “Add”
   
   
2. Fill out:
   
   ✅ Field Name & Description – Use a clear, recognizable name and optional description.
   
   ✅ Total Field or Split Option – Choose whether the field is booked as a whole or split into subfields (e.g., Half A / Half B).
   
   

Creating a Field Plan

Once your field is created, click “Add Plan” to set up its details:

✅ Category – Choose the field category (e.g., football, tennis).

✅ Pitch Name – Add a name for the subfield or section.

✅ Capacity – Define the max number of players allowed.

✅ PT Capacity – Optional: Set if personal training sessions happen there.

✅ Online Booking – Enable this if clients can book the field online.

✅ Display Options – Choose to hide the field image or size on the client-facing widget if preferred.

Renting the Field

If it’s a rental field:

• Set a Price & Duration – Specify how long a session lasts and how much it costs.
• Schedule Availability – Set when the field is bookable.
  
  

Field Cancellation Policy

Go to company settings > Basic Business settings > Enable the Cancelation Policy
Set a Cancellation Window (e.g., 1440 = 24 hours).
Then choose the Cancellation Type (percentage or fixed amount) and set the Fee (e.g., 50%).

👉 Example: If a member cancels within 24 hours, they are charged 50% of the booking fee.

Field View & Management

In the Fields section, you'll see all your fields and rooms.

• Click on a field to:
  
  • Add a reservation for a client

• • Block the field (e.g., for maintenance)

• • Option to repeat the reservation weekly
    
    
• Filter by:
  
  
  • Category
    
  • Specific Field
    
  • Day or Week View
    
    

✅ Field Booking Status Colors:

• Yellow – Pending Arrival
  
• Green – Arrived
  
• Red – No Show or Late Cancelation
  
  
  You can also watch this YouTube video for a clearer explanation
  
  

Fields Module Design Uplift: 

• The Fields Module has been redesigned to match the Appointments Module, providing a consistent user experience across the portal.
• The updated interface offers a cleaner, more intuitive layout for managing bookings and schedules.
• Improved navigation and streamlined workflows make scheduling tasks easier and more efficient.
  
•  The redesigned Fields Module is optimized for mobile use, making it more user-friendly and easily accessible on phones.