SETTING UP YOUR PACKAGES
The Packages Section Allows You To Create And Manage Different Membership Options For Your Clients
It is divided into two parts:
1️⃣ Packages – Create, edit, and manage various types of packages.
2️⃣ Package Freeze – Set up and manage package freezing options.
✅ Managing Packages
You can:
✅ Add new packages
✅ Bulk update prices
✅ Create combo packages
✅ Edit, disable, or delete packages
✅ Creating a New Package
When adding a new package, you’ll choose from the following types:
- Class Package – For group classes
- Private Session – For one-on-one training
- Contract – For long-term memberships
- Registration – For one-time registration fees
- Day Pass – For short-term access
🔹 Step-by-Step Package Setup:
1️⃣ Enter package details
- Name, price, and number of passes included.
2️⃣ Select the base type:
- Unlimited – Clients can attend unlimited sessions.
- Passes – A fixed number of sessions.
- Preselected Unlimited – Clients choose specific schedules for unlimited use.
3️⃣ Choose the package start date:
- Purchase Date – Starts when the package is bought.
- Beginning of Cycle – Starts with your billing cycle.
- First Session – Begins when the first session is attended.
4️⃣ Set the expiration period:
- Choose how long the package remains active:
- Days, Weeks, Biweeks, Months, or Terms
- Days, Weeks, Biweeks, Months, or Terms
5️⃣ Optional settings:
- Client Categories – Limit access to specific groups (e.g., VIP, Regular). Requires allocation from the client profile.
- Client Gender – Restrict package by gender if needed.
6️⃣ Additional options:
✅ Shareable Package – Allow multiple people to use the same package.
✅ Mandatory Package – Require clients to buy another package first.
✅ Intro Package – Show only to first-time buyers.
✅ Guest Package – Available for guests only.
✅ Auto-Renew – Automatically renews when expired or when all passes are used.
✅ Disable Online – Hide from the client app (still accessible through the portal).
7️⃣ Save Changes
- Click OK to finalize the package.
⚠️ Note: Changes made to a package apply only to future purchases.
✅ Package Freeze
The Package Freeze feature allows clients to temporarily pause their memberships.
🔹 Setting Up a Package Freeze:
✅ Add a freeze option with the following details:
- Name – Give the freeze a clear title
- Price – Set the cost (if applicable)
- Duration – Define how long the freeze lasts
- Status – Enable or disable the freeze option
🗑 You can also delete freeze options if needed.