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SETTING UP YOUR PACKAGES

The Packages Section Allows You To Create And Manage Different Membership Options For Your Clients

  It is divided into two parts:

1️⃣ Packages – Create, edit, and manage various types of packages.
2️⃣ Package Freeze – Set up and manage package freezing options.

 

✅ Managing Packages

You can:
✅ Add new packages
✅ Bulk update prices
✅ Create combo packages
✅ Edit, disable, or delete packages

 

✅ Creating a New Package

When adding a new package, you’ll choose from the following types:

  • Class Package – For group classes

  • Private Session – For one-on-one training

  • Contract – For long-term memberships

  • Registration – For one-time registration fees

  • Day Pass – For short-term access

🔹 Step-by-Step Package Setup:

1️⃣ Enter package details

  • Name, price, and number of passes included.

2️⃣ Select the base type:

  • Unlimited – Clients can attend unlimited sessions.

  • Passes – A fixed number of sessions.

  • Preselected Unlimited – Clients choose specific schedules for unlimited use.

3️⃣ Choose the package start date:

  • Purchase Date – Starts when the package is bought.

  • Beginning of Cycle – Starts with your billing cycle.

  • First Session – Begins when the first session is attended.

4️⃣ Set the expiration period:

  • Choose how long the package remains active:

    • Days, Weeks, Biweeks, Months, or Terms

5️⃣ Optional settings:

  • Client Categories – Limit access to specific groups (e.g., VIP, Regular). Requires allocation from the client profile.

  • Client Gender – Restrict package by gender if needed.

6️⃣ Additional options:

Shareable Package – Allow multiple people to use the same package.
Mandatory Package – Require clients to buy another package first.
Intro Package – Show only to first-time buyers.
Guest Package – Available for guests only.
Auto-Renew – Automatically renews when expired or when all passes are used.
Disable Online – Hide from the client app (still accessible through the portal).

7️⃣ Save Changes

  • Click OK to finalize the package.

⚠️ Note: Changes made to a package apply only to future purchases.

 

✅ Package Freeze

The Package Freeze feature allows clients to temporarily pause their memberships.

🔹 Setting Up a Package Freeze:

✅ Add a freeze option with the following details:

  • Name – Give the freeze a clear title

  • Price – Set the cost (if applicable)

  • Duration – Define how long the freeze lasts

  • Status – Enable or disable the freeze option

🗑 You can also delete freeze options if needed.