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Self Check-in

Skip The Line, Not The Class! 🏃‍♀️                                                                Self Check-In Lets Your Clients Check Themselves Into Class From A Tablet In Seconds, So Your Front Desk Can Focus On Other Things!

🚀 How It Works

  1. Download the IN2: Self Check In app from App Store or Play Store 
  2. Open the app on your tablet and sign in with your staff account.
  3. Choose your business if you have more than one.
  4. You'll see today's classes, listed by start time. Each shows the teacher, location, and number of attendees.
  5. Tap your class, find your name, and tap Check In. ✅

🔒 To protect privacy, names show as first name and last initial (e.g., Jessica N) and emails are partly hidden.

⏰ When Can I Check In?

You can check in from 30 minutes before class until 15 minutes after it ends.

  • Too early? You'll see "Check-In Not Available Yet."
  • Too late? You'll see "Check-In No Longer Available."

Tap Okay to go back to the class list. Classes disappear from the list once their check-in time is over.

➕ Not on the List?

  1. Tap Sign Up.
  2. Search by name, email, or phone number.
  3. Tap your name and you're signed up and checked in right away.

🆕 First Time Here?

If the studio has turned on new customer sign-up:

  1. Enter your first name, last name, email, and phone number.
  2. Tap Create Customer.
  3. Read the waiver, tick I agree to the terms above
  4. Tap Accept & Continue.

⚠️ If your email is already registered, you'll see a message and will need to use a different one, or search for your existing account.

If new sign-up is turned off, you'll see "Customer not found" and can ask the front desk for help.

💳 Payment After Sign-Up

What you'll see depends on how your studio handles payments:

  • Pay through the app: book and pay in the in2 app, then check in once your name appears on the list.
  • Pay at the front desk: pay at the desk, then you or a staff member can check you in.
  • Your choice: a pop-up lets you pick either option.

🎉 You're Checked In!

A confirmation screen appears and returns to the class list after 10 seconds, or sooner if you tap Done.

📌 If you see "No package has been assigned to this session. It will be recorded as a session owed," it means the class was recorded without a package. Your studio will follow up.

⚙️ For Studio Owners: Settings

➡️ Online Booking ➡️ Additional Online Booking Settings ➡️ Bookings

  • Self Check-In: set how many minutes before and after class clients can check in.
  • Allow New Customer Creation: let new clients sign up from the tablet.

❓ Need Help?

If you can't check in or can't find your name, please see the front desk. 😊